Total Care
Ensure your blasting equipment is working to its full potential. Our Total Care servicing packages offer a full range of maintenance and repair options.
Optimise your blasting processes
Abrasive blasting takes a toll on the equipment and systems involved. This affects reliability, efficiency, safety, quality, and profitability. Our experienced service engineers carry out maintenance and repairs to the highest standards. Giving you fewer breakdowns, higher productivity, better finishes, and lower costs. Want great Hodge Clemco service and expertise but don’t use our equipment? We also service blasting equipment from other manufacturers.
Repairs & breakdowns – site visits and telephone support to get you up and running quickly.
In-house servicing – dedicated to ensuring your portable blasting equipment works perfectly.
MOT Health Checks – blasting machine stripped down, inspected, and full report provided.
Spares – van stocked for a first-time fix where possible, Sheffield warehouse holds +12,000 parts.
Compliance & testing – tests and checks by skilled engineers ensure regulatory compliance.
Blasting equipment upgrades & safety – enhance your equipment and ensure regulatory compliance.
Training – industry-leading courses for all aspects of surface finishing, including blast cleaning and painting.
Abrasives – get the most efficient, high-quality abrasives for your blasting system.
Service Package
Gold
The TOTALCare Gold package provides the ultimate in preventive maintenance programmes for businesses that depend on consistent, high-quality output from their surface preparation systems. Following an expert assessment of the blast equipment used, a quantity and frequency of maintenance visits are agreed and pre-booked for the following 12 months. Gold cover can also extend a warranty if our staff fit Hodge Clemco approved parts.
Silver
With the TOTALCare Silver package, customers specify the number of maintenance visits a year that they require, following a full inspection and assessment. The Silver package includes a discount on emergency call-outs.
Bronze
For customers with less critical surface-preparation requirements and some in-house maintenance capabilities, our TOTALCare Bronze package offers cost-effective but professional support on an occasional basis. It can be booked up to four weeks in advance and includes a detailed inspection and a full service with minor adjustments as required. The Bronze package also includes a discount on emergency call-outs.
MOT Health Checks
An alternative to one of our service packages, is a machine MOT Health Check. This option is suited to companies whose use of their blasting equipment is not deemed as critical and usage is less frequent. Your machine will be fully stripped down and inspected and a full report advising any requirements will be given.
Repairs and breakdowns
As well as scheduled preventative maintenance, our team of engineers across the country can react to breakdown and repairs on your machine/s. As well as site visits to help get you back running, we can also offer telephone support to help you get productive as soon as possible.
Spares
As well as over 12,000 of parts held in stock at our Sheffield warehouse, our engineer’s hold a van stock to ensure we can service and repair most situations. Our aim is first time fix!
| Gold | Silver | Bronze | MOT | Machine Breakdowns | |
| Scope of work/timings | Number of visits per year agreed inline with Hodge Clemco recommendations | Customer decides number of visits per year | One-off service | Machine Inspection | Within 48 hours |
| Machine inspection detailing its current condition |  | | | | |
| Identify / repair reported fault | | ||||
| Full service of your machine | | | | ||
| Fitting parts & adjustments to equipment ** | | | | ||
| A detailed service report highlighting completed work & any further remedial work required | | | | | |
| Telephone support during working hours | | | |||
| Call-outs for machine breakdowns | Free * | Reduced Rate | |||
| Priority on breakdown call-outs | | ||||
| Flexible payment terms | | | |||
| Extended warranty | |
Total Care Services
How do I know which service package I need for my blasting equipment?
What tests and checks do your engineers do to ensure regulatory compliance?
What blasting equipment upgrades and safety features do you offer?
What training do you provide for teams working in blasting and finishing?
Need help choosing?
Our technical team are experts in the field. We’re here to help you choose the right services package for your needs. We are proud to provide the highest level of knowledge and customer service to every job.